Gaya APA
Kartajaya, H., Saputro, A, D. (2007).
Boosting Loyalti Marketing Performance (Cet.2).
Bandung:
Mizan Pustaka.
Gaya MLA
Kartajaya, Hermawan., Saputro, Anke, Dwi.
"Boosting Loyalti Marketing Performance".
Cet.2
Bandung:
Mizan Pustaka,
2007.
Text.